The Service Desk Supervisor currently oversees two Technical Support Analysts and ensures that end users are receiving the appropriate assistance in regard to computer operations. This includes overseeing all procedures related to the identification, prioritization, and resolution of end user requests, including the monitoring, tracking, and coordination of Service Desk functions as well as escalating incidents when considered appropriate and necessary to maintain SLA expectations. The Service Desk Supervisor will also be a hands-on problem solver, and will provide solutions by giving in-person, hands-on support to end users at the desktop level.

The Executive Assistant serves as the confidential executive assistant to the VP, Human Resources and performs a variety of highly skilled administrative clerical and office coordinator services for the Office of Human Resources.   Incumbent performs a wide variety of executive administrative duties and office coordination, which require technical skills, judgment, and initiative over a broad range of situations and alternatives. Confidentiality, political acumen, tact, and courtesy are imperative for the position in handling department matters and consequences of department decisions that may affect internal and external individuals.

The Director, Food & Beverage/Hospitality is responsible for the overall food service and guest service operations at NYRA’s three track locations. He/She will be the main point of contact with NYRA’s concessionaire and F&B providers and will be responsible for managing NYRA’s costs on food and beverage, including concessions and dining areas. The Director will be responsible for oversight of NYRA's internal labor costs, operational costs, service initiatives and revenue.  Additionally, Director, Food & Beverage/Hospitality will oversee the daily operation of the Guest Services dept., ensuring a high quality of services for NYRA’s patrons, including Guest Services informational booths at NYRA’s venues.  This person will play a key role in future development planning as it pertains to the F&B service at NYRA’s three venues, Aqueduct Racetrack, Belmont Park and Saratoga Race Course.   The Director, Food & Beverage/Hospitality is responsible for training and managing front of house operations, as well as working with the F&B partner on back of house management. He/She will ensure that all restaurants, concessions and sub-concessions stands are appropriately presented and managed on all live race days at NYRA’s tracks.  This includes, but is not limited to, ensuring the cleanliness of all food venues, maintaining daily check lists, working with F&B vendors to resolve potential conflicts, and reviewing and managing NYRA’s POS system on a regular basis. He/She will bring forth plans for improvements and provide input to strategic decisions with insight gained through data and normal operations.

The Racing Communications Specialist creates, edits and issues race advances, race recaps and other written, racing-themed communications.  As needed, the Racing Communications Specialist will also support the overall communication’s operation including press releases, statements, quotes, board meetings, press conferences and non-racing, NYRA-themed events and initiatives.  

Supervises the activities of a cleaning crew which is responsible for cleaning designated public areas and offices in two NYRA racing facilities including bathrooms, hallways, and restaurant facilities.  Supervises the activities of designated cleaning crew members in the completion of racetrack facilities before the opening of the next racing meet.  Coordinates work efforts with other supervisors to ensure adequate and complete cleaning operations.

Reporting to the Chief Financial Officer, the Director of Procurement is responsible for overseeing implementation of and compliance with the procurement policy.  In addition, this role will lead efforts to streamline procedures to enable stakeholders to maximize the value they receive from suppliers to meet their objectives. The main purpose of the role is to formulate and drive a consistent approach towards all sourcing, purchasing, and tendering activity within the business, ultimately ensuring that value for money is maximized and cost savings are generated.   The Director of Procurement will establish relationships with stakeholders to ensure that procurement is aligned with business objectives and to enlist support in process improvement efforts. He/She will work in partnership with the business owners to change the procurement culture across all levels of the organization.

TV Production staff required to work on live coverage of thoroughbred horse racing in New York;   TD, Audio, EVS, GFX, VizRt, After Effects, Chyron Hego, Xpression, Ross, Photoshop, Camera, Virtual Placement, Video and Server Rec/Playback

The Customer Service Representative will primarily be responsible for providing effective customer service for all internal and external calls by utilizing excellent, in-depth knowledge of company products and programs as well as being a team player within the department.  Responsible for handling customer inquiries, complaints, disputes, deposits, read-backs, and collection.  The Customer Service Representative position is a part-time position.

The Corporate Sponsorships, Account Executive contacts potential sponsors to initiate the selling process; Creates sales proposals to present to sponsors.  Sells corporate sponsorships at NYRA facilities and events to increase sponsorship sales revenue and meet annual goals.  Adjusts content of sales presentations by studying the sponsor’s needs and objectives; Calling or visiting potential sponsors to solicit and secure a sales contract.  In addition, the Corporate Sponsorships, Account Executive coordinates sponsorship activation at NYRA facilities to ensure client satisfaction and adherence to contractual requirements for one’s own booked business, as well as assisting Director, Corporate Sponsorships as needed with activation planning and overall sponsorships execution.    

The Account Executive, Ticket Sales is responsible for the sales and service of all ticket products across three venues highlighted by the Belmont Stakes and the 40-day Saratoga Race Course meet. Includes season and partial ticket plans, premium hospitality and group ticket packages, dining reservations and daily seats/admissions. Sales will be facilitated by responding to incoming phone calls, emails, live chat and Web inquiries, as well as outbound efforts to generate new and incremental business. Services including but not limited to, responding to customer service inquiries and problem solving, ticket management and fulfillment.

Reporting to the Head Outrider, the Morning Outrider opens and closes the racetrack to horse training at designated hours and catches horses that get free during workouts.  The Outrider contacts appropriate personnel when injuries occur and enforces training and equipment regulations on the track.  

Opportunities exist for individuals to work in general maintenance positions at the Saratoga Race Course from April to November.    

NYRA seeks to hire a Racing Official to work at all three racetracks.  Reporting to the Racing Secretary, the qualified candidate will assist the Clerk of Scales in supervising the activity in the Jockey's room.

The Examinig Veterinarian will be required to perform any of the daily operations carried out by the NYRA Veterinary Department, namely: pre-race examinations, lasix administration, out-of-competition testing and blood/gas sampling and on track emergency response and duties. In addition, the Examining Veterinarian is responsible for maintaining department files documenting pre-race exam findings and injury reports.

The New York Racing Association, Inc. (NYRA) is seeking a Lasix Veterinarian to join its team. 

NYRA Peace Officers provide security for both Aqueduct  Racetrack and Belmont Park and must be prepared to work at either location. All Full-Time NYRA Security positions offer union benefits and offer a starting pay rate of $22.00 per hour.